What’s Included?
High-Quality Video, E-book & Audiobook
Modules Quizzes
AI Mentor
Access for Tablet & Phone
Prerequisites
- Basic knowledge of Microsoft 365 apps such as Teams and Outlook
- Familiarity with business communication and collaboration tools
- General understanding of AI concepts is helpful but not required
Skills You’ll Gain
- Business Chat Productivity
- Architecture Understanding
- Data Integration
- Chat Personalization
- AI Task Automation
Self Study Materials Included
Videos
Engaging visual content to enhance understanding and learning experience.
Podcasts
Insightful audio sessions featuring expert discussions and real-world cases.
Audiobooks
Listen and learn anytime with convenient audio-based knowledge sharing.
E-Books
Comprehensive digital guides offering in-depth knowledge and learning support.
Module Wise Quizzes
Interactive assessments to reinforce learning and test conceptual clarity.
Additional Resources
Supplementary references and list of tools to deepen knowledge and practical application.
Tools You’ll Master
Microsoft 365 Copilot
Microsoft Dynamics 365 Business Central
Outlook
What You’ll Learn
Understand the Architecture and Key Components of Business Chat
Gain insights into how Business Chat is built, including its integration with Microsoft Graph, Copilot services, and Microsoft 365 apps.
How Business Chat Interacts with Microsoft 365 Data and Apps
Explore how Business Chat accesses and utilizes data from Outlook, Teams, OneDrive, and other Microsoft 365 services to deliver contextual responses.
Configure and Personalize Business Chat for Your Organization
Learn the steps to set up, customize, and manage Business Chat to align with your organization’s structure and needs.
Apply AI-Driven Insights and Automate Routine Tasks
Discover techniques to use Business Chat for automating repetitive tasks, generating insights, and enhancing business communication with AI.
Course Modules
Lesson 1: Explore Microsoft 365 Copilot Chat
Module 1.1: Get started with Microsoft 365 Copilot Chat
Module 1.2: Write effective prompts to achieve optimal results
Module 1.3: Work smarter with Microsoft 365 Copilot Chat
Frequently Asked Questions
It is designed for Microsoft 365 users who want to enhance productivity through AI-powered natural language interactions across Microsoft 365 apps.
No, basic familiarity with Microsoft 365 apps is sufficient. Business Chat is designed to be user-friendly for all skill levels.
Yes, Business Chat securely accesses Microsoft 365 data to provide relevant insights while respecting organizational governance.
It primarily integrates with Microsoft Teams and Outlook, enabling AI-powered collaboration and communication.
Yes, it helps IT professionals understand Business Chat features and how to enable and manage it within their organizations.
